This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.
Question: Do we do boot/shoe repair?
Answer: Yes! We do shoe and boot repair. We have repaired brand names like Danner, Tony Lama, Keen, Hathorn, Justin and more and we can repair your every day dress, casual, and work shoes; . We can "refresh your sole!"
Question: Do we carry bedrolls?
Answer: Yes we do, in fact we make our own bedrolls. We use the highest quality canvas, leather and hardware.
Question: Do we sell more than boots?
Answer: Yes we do! We carry many hand crafted items, including: photography, furniture, work wear, pottery, art, jewelry, hats, saddles, tack and so much more!
Do you offer leather working classes?
Yes! Several times a year, we bring in renowned leather artists to teach classes to our community. Check our calendar for more information.
Can I order customer boots online?
You can start the process online but there's some specific measurements that have to be done to ensure a perfect fit.
What’s your return policy?
We will return new, undamaged merchandise for store credit except custom boot and leather orders.
Do you accept consignment items?
Yes, we encourage local artists and artisans to be part of our consignment program. We have a generous consignment percentage. We also take consignment leather goods like boots, saddles and tack.
Do you only carry Western themed items?
No, we carry a wide variety of items including household decor, jewelry, paintings, photography, metal work and furniture. Some of it does have a Western theme but a good portion is not themed and would fit with any decor.